FAQs
You asked, we answered
Need assistance? Here's answers to some of the most frequently asked questions below. If you can’t find the answer you're looking for or need further assistance, get in touch with us.
How long does it take to process and ship an order?
We strive to process and ship orders within 1-2 business days. Once shipped, the delivery time depends on your location and the shipping method selected during checkout.
Do you offer international shipping?
Absolutely! We proudly ship Wild Stag Honey worldwide. Please note that international shipping times may vary due to customs regulations and local delivery services.
What should I do if my order arrives damaged or incomplete?
We apologise for any inconvenience caused. If your order arrives damaged or incomplete, please contact us within 48 hours of delivery, providing details and any relevant photos, and we'll be happy to sort it out.
What makes Wild Stag Honey unique?
Wild Stag Honey is crafted from the pristine landscapes of Aotearoa, New Zealand, where nature reigns supreme. Our honey is sourced from carefully selected regions, ensuring exceptional quality and flavor. We pride ourselves on our commitment to sustainable beekeeping practices and the preservation of our natural habitats.
Is your honey raw and unprocessed?
Yes, indeed! Wild Stag Honey is raw and unprocessed, capturing the true essence of nature. It is gently harvested and carefully packaged to retain its natural enzymes, antioxidants, and flavours. We believe in delivering the purest and most authentic honey experience to our customers.
Are your honey varieties single-sourced or blends?
At Wild Stag Honey, we offer both single-sourced and expertly crafted blends. Our single-sourced honey varieties showcase the distinct flavors of specific regions, while our blends are carefully crafted to create unique taste profiles that cater to various palates.
Do you offer wholesale pricing for bulk orders?
Absolutely! We love working with businesses and organizations interested in sharing the Wild Stag Honey experience. Please reach out to our team and we'll be delighted to discuss pricing and partnership opportunities.
When will your shop be open?
We're working really hard behind the scenes to get the shop up and running and spic and span for you all to come and check out. We hope to be opening the front doors around October/November 2023. So, not long now! See you soon.